Interview Questions

We can customize your CHAT service almost as much as you could possibly dream of. We ask you many questions which will allow us to provide you with the ideal service. At any time you can change your instructions to us by sending us an e-mail and telling us what you would like changed. Please allow 48 hours for the changes to go into effect.

• 1. Verify site name, address and e-mail for correspondence
• 2. Describe embedding process
• 3. Want to attach connection onto e-mails (Get the Business customers only)
• 4. What buttons would you like to use: Available and Not Available (or no button at all)
• 5. When operator is not available, what URL would you like us to forward them to?
• 6. How would you like to define a prospect and what would you like to happen (Get the Business customers only)
• 7. How would you like to define a customer and what would you like to happen (Get the Business customers only)
• 8. What e-mail address would you like chats and reports sent to? and most important
• 9. What information would you like to have our operators share with your customers?
• 10. Do you have a company logo you would like to use in the chat window (watch size and shape)